Help & support
How can we help?
Setup guides, answers to common questions, and a direct line to a real person.
What would you like to do?
Print your first documentStart with templates and a browser preview.Print all the paperwork an order needsBuild a chain, then use rules for different templates.Print without opening each orderChoose an automatic trigger.Connect printers and capture shipping labelsPair the right devices.Find a missing or failed printInspect the queue and job details.
Getting started
Customizing your documents
Customize a built-in templateEvery switch and option on the built-in packing slip, invoice, return slip, gift receipt, and pick slip.Custom TemplatesDesign your own documents — change the layout, add images and branding, and pull in live order data.Template variables referenceEvery variable and helper for custom templates: order data, line items, dates, barcodes, and QR codes.Branding & Tax IDSet logos, colors, brand intensity, tax ID, and the language and format of your printed documents.Pick slipsOne picking list for many orders, combined by product or grouped by order.
Automating your printing
Print packing slips and invoices automaticallyGo from a fresh install to packing slips and invoices that print by themselves for every order.Print Shopify shipping labels automaticallyBuy a label in Shopify and have it come out of your label printer with no print dialog.Print ChainA checklist Autoprinter runs for every order — each order prints just the documents it needs.Print RulesAutomatically choose the right template for each order based on its tags, channel, and more.Automatic PrintingRun your Print Chain when orders are placed, paid, or fulfilled—and understand which orders are eligible.Print orders in bulkPrint packing slips, invoices, or one pick slip for many selected orders at once.Receipts and kitchen ticketsSet up receipt samples and automatic tickets for cafes, bakeries and retail counters.
Printers & devices
Print Stations & Label SourcesConnect the computer that prints and the browser that captures labels, set a default, and manage devices.Multi-Location PrintingPrint each location's part of a split order separately, on the printer at that location.Print HistoryFind queued jobs, understand their status, retry failures, and get help with a specific print.Printer TroubleshootingNothing printing, stuck or failed jobs, wrong size, update required: find your problem and fix it.Browser + OS SupportWhat you need to install, and which printers, browsers, and computers work.
Account
Still need help?
Email a real person. Average response time: one business day. Already installed? The Need help? button inside Autoprinter sends us your setup details with your message.
Legal & system
Install Autoprinter
Find Autoprinter on the Shopify App Store, or — if it's already been shared with you — enter your store domain to install directly.